Guilty As Charged?

That was the subject of an email my friend sent me, with this attached:-

I could not stop laughing.  I’ve been there.  For most part of my career, I’ve been in a vendor position and so I totally relate.  I’ve also been on the client side and have actually fought as much as I can but still G.U.I.L.T.Y.  Now though, I want to make a video of when the vendor rips off the client with crazy prices and substandard work.  We’ve all been there, right?